About Moon Palace Cancun

Unwind in a personal paradise of fun-filled sunshine. Active and bustling, Moon Palace Sunrise provides fantastic nightlife and dining options, an arcade and console lounge, Flowrider® Double Wave Simulator and 24-hour coffee shop!


From sun-up to sun-down, the resort sizzles with energy and possibility. Take in as much or as little as you like. But one way or another, you will definitely feel the pulse of paradise here.

Ranked among the top resorts in Cancun on TripAdvisor.


Rooms have private balconies or patios. 42-inch Smart televisions with satellite programming provide
entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with
separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.


This property is all-inclusive. Rates include meals and beverages at onsite dining establishments. Grab a bite at Tratoria, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service.
Snacks are also available at the 3 coffee shops/cafes. When you are in need of a refreshing drink, visit the
swim-up bar or one of 9 bars/lounges, or 5 poolside bars.

***DO NOT BOOK THROUGH THE RESORT WEBSITE. ***

What you need to know

Please Read This Information:

Woohoo! Pack your bags, we're going to Mexico! We're very excited to have you join us for our wedding weekend. To make things simple, we've hired a travel agent to help our guests arrange accommodation. We've chosen to stay at the Moon Palace Cancun, and would encourage you to stay with us!

Many details are below, but here are a few IMPORTANT things to note:
1. Only have 1 person from your party make a room reservation using the form below. Don't have 2 people in the same room fill out the form.


2. We recommend groups of 2 reserve rooms for optimal comfort, but rooms can accommodate up to 3 guests. We've quoted prices for groups of 2 below, but having 3 guests will bring the price per person down only nominally.


3. Transportation to and from the airport are included in your booking price. No need to arrange a taxi when arriving or leaving Cancun.


4. To guarantee availability and discounted pricing, please put down your Deposit with our agent as soon as possible!


5. If you have any Wedding related questions for us, please email us at erinmalone1234@gmail.com or call Erin's cell at 608-778-5161.  For Travel related questions please email our Travel Agent Lisa at lisa@chenangotravel.com or call 913-232-9671.

Itinerary

You will be flying into the airport Cancun (CUN)

We highly suggest that you arrive at the resort on Thursday March 7, 2024 to take full advantage of the
weekend's festivities.

Friendly reminder that the Wedding is on Saturday, March 9, 2024.  There is a 4-night minimum stay at the resort so please work with Lisa to book the required room nights and your flights accordingly.

How to book your room

Click the booking link below, which will take you to the Travel Joy website. Details on room options, number of guests, number of nights, etc. are listed. When you find your preference, click the "Book Now" button and follow the final steps for booking. 

The "Accommodations" section also provides a detailed breakdown of rooms and prices. 

Why book with Chenango Travel?

While Chenango Travel can offer competitive prices, we also offer personalized service. Anytime you have a question or concern, you will be able to contact us directly and will not have to go through a call center and speak with a different person each time.

We have a 24-hour emergency line available for our clients if there should be any flight delays or problems at the resort while traveling. Again, instead of reaching a call center, you will reach one of our in-house travel agents, who will do what they can to resolve your problem.

Most importantly, our strong relationship with the resort helps to ensure that members of the Malone-McNosky wedding party that are booked through us will not be walked and placed in another resort
due to overbooking.

Should you have any additional questions please contact our dedicated travel agent Lisa Gonzales. Her Direct office line is (913) 232-9671 during business hours and via text at (941)286-2292 or by email lisa@chenangotravel.com 24/7.

*Please note: The resort accepts VISA, MASTERCARD AND AMERICAN EXPRESS for payments.  They do not accept DISCOVER CARDS.  I apologize for any inconvenience that this may cause.

Accomodations

Superior Deluxe Garden View Room (DBL) or Superior Deluxe Golf View Room (DBL)

This stately oasis with accents overlooks Moon Palace Cancun’s lush and tranquil garden or the resorts beautiful 27 hole Jack Nicklaus golf course. It’s designed for up to 4 guests and boasts a private balcony, king or double beds, indulgent double whirlpool, Smart TV with YouTube, vTuner and Weather Channel, our lavish Palace signature amenities, world-class spirits, and daily-refreshed mini bar, among other posh conveniences.

Bedding: 1 king or 2 double beds. Bedding is not guaranteed and is based on availability at check-in.Occupancy limits: 3 adults, 2 children, 4 total.

4 Nights $1,160 Per Person (Double Occupancy w/ 2 Adults)
5 Nights $1,450 Per Person (Double Occupancy w/ 2 Adults)
6 Nights $1,740 Per Person (Double Occupancy w/ 2 Adults)
7 Nights $2,030 Per Person (Double Occupancy w/ 2 Adults)

Valid for travel dates between March 7, 2024 and March 14, 2024.

If you need a different set of dates or any other personalization please email Lisa with your request.

To avoid a Single occupancy premium we suggest you bring a guest. Single Occupancy is $550 per night for
1 adult in a room + $50 roundtrip transfers.

What Does This Rate Include?

This rate includes all of your taxes and fees as well as your shared roundtrip airport/resort/airport transfers.
*Rate does NOT include airfare or optional travel protection.


Flight information

The closest airport to the resort is Cancun International Airport (CUN).

You can book your flight yourself or include it in your package with our agent. If you want our agent to help book your hotel and flight, in the reservation form mark "YES" to the flight question and you will be contacted to verify airline and connection preferences for published rates.

If you want to book your own flight, in the reservation section do not mark "YES" to the flight question.  If you are booking your own flight we recommend booking as early as you can. You may book it via your favorite airline and/or use your miles/points if you prefer. 

Interest FREE payment plans available

You don't have to pay all at once! Book early and take advantage of the Easy Monthly Payment Plan. It is interest-free! All you have to do is submit your secured payment form online. It will give Chenango Travel (or our affiliates) permission to debit your Debit OR Credit Card for any amount you choose, and how often you choose.

A minimum non-refundable deposit of $150 per person is due at the time of booking but please book no later than August 1st, 2023, in order to secure your room and shared round-trip airport/resort/airport transportation.

A Second Deposit Payment of 50% of each guest's total reservation cost is due by November 5th, 2023.
(Email reminders will be sent to each guest in advance)

*The final balance is due by December 1st, 2023.*

Travel Protection (Highly Recommended!)

Be protected from the unexpected.

Optional Travel Protection pricing upon request. The average cost of your travel protection is about 6-10% of the total trip cost.*

To review coverage and purchase travel protection please email lisa@chenangotravel.com and she will send you a quote or simply check Yes on the insurance question via the registration form.  Lisa will send you a quote for Travel protection and a link to book.

Passport Details

Your passport must be valid 6 months after you return from travel.

In this case, that means that your passport cannot expire before September 7, 2024.  If your passport is going to expire before September 7, 2024, or you need to register for a new passport, please apply/renew your passport now as to ensure that you receive it back before travel.

Passport processing times are a little longer as our Country trickles back to "Normalcy".  Some new passports and renewals are back within 8 weeks and some are taking months so plan accordingly.

SPECIAL NOTE: If you have ANY issues (i.e. legal convictions, arrests, warrants, child support issues, or other extenuating circumstances) that would prevent you from traveling outside of the US, it is YOUR responsibility to verify your ability to obtain a US passport and to travel outside of the US. Chenango Travel will not be responsible for any denied boarding or entry/reentry into any country due to legal matters. Travel insurance often does NOT cover denied boarding or entry due to legal issues. Please consult your policies for details.

Notes of Importance

PLEASE READ!
Rooms are reserved at a discounted rate, on a first-come, first-served basis. Our agents will do their best to honor the discounted rate outside the 30 rooms, however, the early-booking discount is not guaranteed. The sooner you reserve with your deposit, the better.

The discounted rate is an ALL-INCLUSIVE room rate and includes shared roundtrip airport transfer